Frequently Asked Questions

 

Need more info on a product?  Simply submit your request via the ⓘ info icon located in each product window, and we'll be in touch shortly, or contact us via email with the product number and details.


Already know what you want?  Submit your product request via the ⓘ info icon, then email us your art via artwork@promoneeds.com. We prefer vector artwork (.ai, eps, pdf, svg. or 300 dpi jpg, png formats). We will contact you to go over the details. Once the order is fully approved for production, we’ll then reach out to you for the payment process via a secure payment link.


Can I order a sample?  Yes, just submit us the product request via the more info icon, and we’ll be in touch regarding the sample request.


I don’t see the exact product I’m looking for on your website, do you sell it?  Please send us a description or a photo if you have one, and we will do our best to find the exact product.

 




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